This Privacy Policy is for this website www.centralus.co.uk and served by Centralus, which governs the privacy of its users who choose to use it.

The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. Furthermore, the way this website processes, stores and protects user data and information will also be detailed within this policy.

What type of Personal Data do we collect?

In order to fulfil our stated purposes, we neither collect more information nor retain it longer than is necessary.

The information we collect focuses on your usage of the website. This includes:

  • The device used to access the website
  • Its operating system
  • Connection type
  • IP address

When you engage with us through social media platforms, we will use your social media username (if you interact with us through those channels) to help us respond to your comments, questions or feedback.

Your name and email address are required to respond to any enquiries you make when completing the contact form on our website.

What is the information used for?

The information we collect from you when visiting our website is used to analyse your activity in the site so that we can administer, support, improve and develop our business. It is also used for statistical and analytical purposes. Ultimately, this will allow us to optimise customer experience.

Where does the information come from?

We collect your personal information when you interact with us, such as when you visit our website or when you use our Contact us form on the website. Information about your use of our website is collected by using cookies. You can disable cookies if you wish to do so. Information, such as your name and email address, is collected when you complete the Contact us form on our website. We may also collect personal information when you engage with us on social media platforms, complete any surveys we send to you or enter prize draws or competitions.

We rely on legitimate interest as a basis for processing your personal information when you contact us using the contact form on our website or when you engage with us through social media channels. We carry out a ‘balancing test’ to ensure that our processing is necessary and that your fundamental rights of privacy are not outweighed by our legitimate interest of processing that information.

Prior to collecting your information from surveys or prize draws, we will request your consent.

Cookies Policy

Our website puts small files (known as ‘cookies’) into your computer to collect information about how you use the website and to improve the user experience while visiting the website.

Cookies are used to:

  • Measure how you use the website, so the site can be updated and improved based on your needs;
  • Remember the notifications you’ve seen, so that we don’t show them to you again.

You will normally see a notification on our website to remind you that we store a cookie on your file.

Where applicable, this website uses a cookie control system requesting to allow or disallow the use of cookies on their computer / device on their first visit to the website. This complies with recent legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user’s computer / device.

The cookies in use to deliver Google Analytics results are described in the table below:

Name

Purpose

Expires

__utma

counts how many of our visitors are new to the Centralus website or to a certain page.

this information is kept for 2 years

__utmb

this works with _utmc to calculate the average length of time you spend on our website.

this information expires after 1 hour

__utmc

this works with _utmb to calculate when your close your browser.

this information expires when you close your browser

__utmv

enables us to track what you visit on our website and measure site performance

this information expires are 2 years

__utmz

this tells us how you reached our website, e.g. from another website or a search engine

this information expires after 6 months

Where is the information sent to?

The information is sent to ‘Google Analytics’. The information is stored on the Google server in the U.S. The information is collated via google analytics which is then used by the analytical team in the Marketing team to enhance the user experience when you visit our website.

Opt-out

In order to provide website visitors with more choices on how data is collected by Google Analytics, Google has developed the Google Analytics Opt-out Browser Add-on. The add-on communicates with the Google Analytics JavaScript (ga.js) to stop data being sent to Google Analytics.

The Google Analytics Opt-out Browser Add-on does not affect website usage in any other way. A link to further information on the Google Analytics Opt-out Browser Add-on is provided below for your convenience: https://tools.google.com/dlpage/gaoptout?hl=None

For more information on the usage of cookies by Google Analytics, please refer to the Google website. A link to the privacy advice for this product is provided below for your convenience: https://policies.google.com/privacy

 

Disabling Cookies

If you would like to restrict the use of cookies, you can do so through your Internet browser. Support for the most popular Internet browsers, is provided in the links below for your convenience and will be available for the Internet browser of your choice either online or via the software help (normally available via key F1).

  • Internet Explorer

https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies

  • Google Chrome

https://support.google.com/chrome/bin/answer.py?hl=en-GB&answer=95647&p=cpn_cookies

  • Mozilla Firefox

https://support.mozilla.org/en-US/kb/block-websites-storing-site-preferences?redirectlocale=en-US&redirectslug=Blocking+cookies

  • Apple Safari

https://www.apple.com/privacy/manage-your-privacy/

 

Email Newsletter

This website operates an email newsletter program, used to inform subscribers about products and services supplied by this website. Users can subscribe through an online automated process, should they wish to do so, but do so at their own discretion. Some subscriptions may be manually processed through prior written agreement with the user.

Subscriptions are taken in compliance with UK Spam Laws, detailed in the Privacy and Electronic Communications Regulations 2003.

All personal details relating to subscriptions are held securely and in accordance with the General Data Protection Regulations. No personal details are passed on to third parties nor shared with companies / individuals outside of the company that operates this website. Under the GDPR regulations, you may request a copy of personal information held about you through this website’s email newsletter program. If you would like a copy of the information held on you please make a request by following the instructions at the end of this page.

Email marketing campaigns published by this website or its owners may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include but shall not be limited to; the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity. This information is used to refine future email campaigns and supply the user with more relevant content based on their activity.

In compliance with UK Spam Laws and the Privacy and Electronic Communications Regulations 2003, subscribers are given the opportunity to unsubscribe at any time through an automated system. This process is detailed at the footer of each email campaign. If an automated system is unavailable, clear instructions on how to unsubscribe will be detailed in the email.

External Links

Although this website only aims to include quality, safe and relevant external links, users are advised to be extra cautious before clicking on any external web links mentioned throughout this website.

The owners of this website cannot guarantee or verify the content of any external website links despite their best efforts. Therefore, whenever users click on external links, they should be aware that they are doing so at their own risk and that this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Social Media Platforms

Communication, engagement and actions taken through external social media platforms that this website and its owners participate in, are accustomed to the terms and conditions, as well as the privacy policies of each social media platform respectively.

Users are advised to use social media platforms wisely and communicate / engage through them with due care and caution regarding their own privacy and personal details. Neither this website nor its owners will ever ask for personal or sensitive information through social media platforms. Instead, they will encourage users, who wish to discuss sensitive details, to contact them through primary communication channels such as by telephone or email.

This website may use social sharing buttons, which help share web content directly from web pages to the social media platform selected. Before using such social sharing buttons, users are advised that they do so at their own discretion and note that the social media platform may track and save their requests to share a web page respectively through their social media platform account.

Shortened Links in Social Media

This website and its owners may share web links to relevant web pages through their social media platform accounts. By default, some social media platforms shorten lengthy URLs [web addresses] (e.g.: http://bit.ly/zyVUBo).

Users are advised to be cautious and have good judgement before clicking on any shortened URL published on social media platforms by this website and its owners. Despite the best efforts to ensure that only genuine URLs are published, many social media platforms are prone to spam and hacking. Therefore, this website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links.

Resources & Further Information

  • General Data Protection Regulation
  • Data Protection Act 1998
  • Privacy and Electronic Communications Regulations 2003
  • Privacy and Electronic Communications Regulations 2003 – The Guide
  • Twitter Privacy Policy
  • Facebook Privacy Policy
  • Google Privacy Policy
  • Mailchimp Privacy Policy
  • Instagram Privacy Policy

Your Rights

You have the right to request a copy of the information that we hold about you at any time by contacting our Data Protection Officer at dpo@centralus.co.uk or call customer service at 0800 211 8101.

The provision of this information will be free of charge on your first request and any subsequent requests made may be subject to fees. This information request will be provided to you within 30 days from the date the request is received.

If you have provided consent for processing of your data, you have the right (in certain circumstances) to withdraw that consent at any time, which will not affect the lawfulness of the processing before you withdrew your consent.

We want to make sure that your personal information is accurate and up to date. You may request the correction or removal of inaccurate information.

You have the right to lodge a complaint to the Information Commissioners’ Office if you believe that we have not complied with the requirements of the GDPR or DPA 18 with regard to your personal data.

How to make a complaint

If you are unhappy with the way in which your personal data has been processed, kindly contact our Data Protection Officer by email, telephone, or post:

Data Controller: Centralus Corporation Limited

Data Protection Officer’s email: dpo@centralus.co.uk

Customer Service telephone number: 0800 211 8101

Address: Wynyard Park House, Wynyard Avenue, Wynyard, Teesside, TS22 5TB

 

If you are still not satisfied, you have the right to contact the Information Commissioner’s Office directly at:

Information Commissioner’s Office

Website: www.ico.org.uk

Telephone number: 0303 123 1113

Address: Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

 

© Centralus 2018

Centralus is the trading name of Centralus Corporation Limited and its subsidiaries. Centralus Corporation Limited is a company registered in England & Wales with company registration number 09560385 and registered office address at Wynyard Park House, Wynyard Avenue, Wynyard, Teesside TS22 5TB.

Privacy Policy

This privacy policy is for the website https://centralus.co.uk/ (“the website”); it is administered by Centralus PLC and governs the privacy of the website users.

The policy sets out the different areas where user data privacy is concerned and the way the website stores, processes and protects user data, and outlines the relevant obligations and requirements for users, and website administrators.

The Website

Centralus PLC takes a proactive approach to user data privacy and data protection during and after the website users visit and use. The website complies with all UK and EU laws and requirements for data protection.

Cookie Policy

This website uses cookies to improve the website user navigating experience. Where applicable, this website uses a cookie control system permitting first-time users to allow or disallow the use of cookies on their computer / mobile device.

This policy complies with all recent legislation requirements for websites to obtain users’ consent prior to leaving reading files such as cookies behind or on a user’s computer / mobile device.

The cookies used to deliver Google Analytics services are described in the table below:

cookie table_mobileIn order to provide website visitors with more choices on how data is collected by Google Analytics, Google has developed the Google Analytics Opt-out Browser Add-on. The add-on communicates with the Google Analytics JavaScript (ga.js) in order to stop sending data. For further information please visit the following website:
Opt-out

http://tools.google.com/dlpage/gaoptout?hl=None

 

For further information on the use of cookies by Google Analytics and the privacy advice for this product, please visit the Google website and the following website:

http://www.google.com/analytics/learn/privacy.html

 

Disabling Cookies

If you would like to restrict the use of cookies you can control this in your Internet browser. Links to advice on how to do this for the most popular Internet browsers are provided below for convenience and will be available for the Internet browser of your choice either online or via the software help (normally available via key F1).
• Internet Explorer
https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies
• Google Chrome
https://support.google.com/chrome/bin/answer.py?hl=en-GB&answer=95647&p=cpn_cookies
• Mozilla Firefox
https://support.mozilla.org/en-US/kb/block-websites-storing-site-preferences?redirectlocale=en-US&redirectslug=Blocking+cookies
• Apple Safari
https://www.apple.com/privacy/manage-your-privacy/

 

Contact & Communication

Users, at their discretion, can contact the website administrators to provide any personal details requested. Your personal information is kept private and stored securely until a certain period of time, when it is no longer required or has no use, as specified in the Data Protection Act 1998.

The website administrators have taken all reasonably expected due care, according to applicable laws and regulations, to ensure a secure email submission process.

This website uses any information submitted to provide interested users with further information on the products / services the company offers or to answer any questions you may have. This includes using users details for email newsletter subscriptions under the website’s operation upon getting users consent, or whereby the user/consumer has previously purchased, or enquired about purchasing, a product or service from the company that the email newsletter relates to. User details are not passed on (or distributed) to any third parties.

Email Newsletter

This company operates an email newsletter program, used to inform subscribers about products and services supplied via this website. Users can subscribe through an online automated process at their own discretion. Some subscriptions may be manually processed after signing a written agreement with the user.

Subscriptions comply with UK Spam Laws detailed in the Privacy and Electronic Communications Regulations 2003. All personal details relating to subscriptions are held securely and in accordance with the Data Protection Act 1998. No personal details are passed on to third parties or shared with companies / people outside of the company that operates this website. Under the Data Protection Act 1998, users may request a copy of personal information withheld through this website’s email newsletter program, by writing to the business address shown at the bottom of this policy. A small fee will be charged/applied.

Email marketing campaigns published in this website may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include among others:  email openings, email forwarding, link clicking within the email content, frequency of activity, dates and time of day.

This information is used to refine future email campaigns and supply the user with relevant content based on their activity.

In compliance with UK Spam Laws and the Privacy and Electronic Communications Regulations 2003, subscribers are given the opportunity to un-subscribe at any time through an automated system. This option is located at the footer of each email campaign. If an automated un-subscription system is unavailable, clear instructions on how to un-subscribe will by given in detail.

External Links

Although this website only seeks to include quality, safe and relevant external links, users are advised to be extremely cautious before clicking on any external web links mentioned throughout this website.

The owners of this website cannot guarantee or verify the contents of any externally linked website despite pursuing their best efforts. Therefore, users should always keep in mind that when they click on external links, they do so at their own risk and this website, its owners and administrators cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Social Media Platforms

Communication, engagement and actions being undertaken through external social media platforms that this website and its owners participate in, are accustomed to the terms and conditions, as well as the privacy policies, held with each social media platform respectively.

Users are advised to use social media platforms wisely and communicate / engage through them properly, with care and caution, considering their own privacy and personal details. Neither this website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.

This website may use social sharing buttons, which help share web content directly from web pages to the social media platform selected. Before using such social sharing buttons, users are advised to do so at their own discretion and keep in mind that the social media platform may track and save your request to share a web page respectively through your social media platform account.

Shortened Links in Social Media

This website and its owners, through their social media platform accounts, may share web links to relevant web pages. By default, some social media platforms tend to shorten lengthy urls [web addresses] (this is an example: http://bit.ly/zyVUBo).

Users are advised to take caution, and make decisions in good judgment, before clicking any shortened urls that are published on social media platforms by this website and its owners. Despite pursuing the best efforts to ensure that only genuine urls are published, many social media platforms are prone to spam and hacking. Therefore, this website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links.

Resources & Further Information

 

March 2018 Edited & customised by: Centralus PLC. Company Registration Number 10158046 (England and Wales).

Registered office address:  1st Floor, Tasman House, Waterfront Business Park,

Elstree Road, Hertfordshire WD6 3BS

WEBSITE PRIVACY NOTICE

This privacy policy is for this website http://www.centralus.co.uk/ and served by Centralus and governs the privacy of its users who choose to use it. The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. Furthermore, the way this website processes, stores and protects user data and information will also be detailed within this policy.

The Website

This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies to all UK national laws and requirements for user privacy.

What type of Personal Data we collect?

We do not collect more information than we need to fulfil our stated purposes and will not retain it for longer than is necessary.

The information we collect focuses on your usage of the website. This will include:

  • The device used to access the website
  • Its operating system
  • Connection type
  • IP address

When you engage with us on social media we will use your social media username (if you interact with us through those channels) to help us respond to your comments, questions or feedback.Your name and email address to respond to any enquiries you make when you complete the contact form on our website.What is the information used for?

The information we collect about you when you visit our website is used to analyse your activity on the site so that we can administer, support, improve and develop our business. It is also used for statistical and analytical purposes. Ultimately this will allow us to optimise customer experience.

Where does the information come from?

We collect your personal information when you interact with us, such as when you visit our website or when you use our ‘Contact us’ form on the website.

Information about your use of our website is collected using Cookies. You can disable cookies if you wish to. Information such as your name, email address is collected when you complete the ‘Contact us’ form on our website. We may also collect personal information when you engage with us on social media, complete any surveys we send to you or when you enter prize draws or competitions.

 

We rely on legitimate interest as a basis for processing your personal information when you contact us using ‘Contact form’ on our website or when you engage with us on social media. We carry out a ‘balancing test’ to ensure that our processing is necessary and that your fundamental rights of privacy are not outweighed by our legitimate interest of processing that information.

When we collect your information from surveys or entering prize draws we will ask for your prior consent.

Cookies

Our website puts small files (known as ‘cookies’) onto your computer to collect information about how you use the website and to better the users experience while visiting the website.

Cookies are used to:

  • Measure how you use the website so it can be updated and improved based on your needs;
  • Remember the notifications you’ve seen so that we don’t show them to you again.You will normally see a notification on our website to make you aware that we store a cookie on your file.Where applicable this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer / device. This complies with recent legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user’s computer / device.The cookies in use to deliver Google Analytics service are described in the table below:

 

Name

Purpose

Expires

__utma

counts how many of our visitors are new to the Centralus website or to a certain page.

this information is kept for 2 years

__utmb

this works with _utmc to calculate the average length of time you spend on our website.

this information expires after 1 hour

__utmc

this works with _utmb to calculate when your close your browser.

this information expires when you close your browser

__utmv

enables us to track what you visit on our website and measure site performance

this information expires are 2 years

__utmz

this tells us how you reached our website, e.g. from another website or a search engine

this information expires after 6 months

 

Where is the information sent to?

The information is sent to ‘Google Analytics’. The information is stored on the Google server in the U.S. The information is collated via google analytics which is then used by the analytical team in the Marketing team to enhance the user experience when you visit our website.

Opt-out

In order to provide website visitors with more choice on how data is collected by Google Analytics, Google has developed the Google Analytics Opt-out Browser Add-on. The add-on communicates with the Google Analytics JavaScript (ga.js) to stop data being sent to Google Analytics.

The Google Analytics Opt-out Browser Add-on does not affect usage of the website in any other way. A link to further information on the Google Analytics Opt-out Browser Add-on is provided below for your convenience.

https://tools.google.com/dlpage/gaoptout?hl=None

For more information on the usage of cookies by Google Analytics please see the Google website. A link to the privacy advice for this product is provided below for your convenience.

https://policies.google.com/privacy

Disabling Cookies

If you would like to restrict the use of cookies you can control this in your Internet browser. Links to advice on how to do this for the most popular Internet browsers are provided below for convenience and will be available for the Internet browser of your choice either online or via the software help (normally available via key F1).

Internet Explorer

https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies

• Google Chrome

https://support.google.com/chrome/bin/answer .py?hl=en-GB&answer=95647&p=cpn_cookies

• Mozilla Firefox

https://support.mozilla.org/en-US/kb/block-websites-storing-site-preferences?redirectlocale=en-US&redirectslug=Blocking+cookies

• Apple Safari

https://www.apple.com/privacy/manage-your-privacy/

Email Newsletters

This website operates an email newsletter program, used to inform subscribers about products and services supplied by this website. Users can subscribe through an online automated process should they wish to do so but do so at their own discretion. Some subscriptions may be manually processed through prior written agreement with the user.

Subscriptions are taken in compliance with UK Spam Laws detailed in the Privacy and Electronic Communications Regulations 2003. All personal details relating to subscriptions are held securely and in accordance with the General Data Protection Regulations. No personal details are passed on to third parties nor shared with companies / people outside of the company that operates this website. Under the GDPR regulations you may request a copy of personal information held about you by this website’s email newsletter program. If you would like a copy of the information held on you please write to the business address at the bottom of this policy.

Email marketing campaigns published by this website or its owners may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include; the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity [this is by no far a comprehensive list].

This information is used to refine future email campaigns and supply the user with more relevant content based around their activity.

In compliance with UK Spam Laws and the Privacy and Electronic Communications Regulations 2003 subscribers are given the opportunity to un-subscribe at any time through an automated system. This process is detailed at the footer of each email campaign. If an automated un-subscription system is unavailable clear instructions on how to un-subscribe will by detailed instead.

Social Media Platforms

Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.

Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.

This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

Shortened Links in Social Media

his website and its owners through their social media platform accounts may share web links to relevant web pages. By default some social media platforms shorten lengthy urls [web addresses] (this is an example: http://bit.ly/zyVUBo).

Users are advised to take caution and good judgement before clicking any shortened urls published on social media platforms by this website and its owners. Despite the best efforts to ensure only genuine urls are published many social media platforms are prone to spam and hacking and therefore this website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links.

 

Resources & Further Information

  • General Data Protection Regulation
  • Data Protection Act 1998
  • Privacy and Electronic Communications Regulations 2003
  • Twitter Privacy Policy
  • Facebook Privacy Policy
  • Google Privacy Policy
  • Mailchimp Privacy Policy
  • Instagram Privacy Policy

Your Rights

You have the right to request a copy of the information that we hold about you at any time by contacting us at dpo@centralus.co.uk. The provision of this information will be free of charge on your first request and any subsequent requests made may be subject to payment of a fee. This information request will be provided to you within 30 days from the date the request is received.If you have provided consent for the processing of your data you have the right (in certain circumstances) to withdraw that consent at any time which will not affect the lawfulness of the processing before your consent was withdrawn.We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.You have the right to lodge a complaint to the Information Commissioners’ Office if you believe that we have not complied with the requirements of the GDPR or DPA 18 with regard to your personal data.How to make a complaint If you are unhappy with the way in which your personal data has been processed, you may in the first instance contact Stuart Clark using the following contact details:

If you remain dissatisfied then you have the right to apply directly to the Information Commissioner for a decision. The Information Commissioner can be contacted at:

Information Commissioner’s Office,
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF www.ico.org.uk