Do free cupcakes affect the growth of your business? Love comes from the heart but passes through the stomach. So does the performance of employees in the 21st century*. Benefits and a new approach of the employer-employee relationship carve the future of employment today. (Free cupcakes included.)
The old certainties of employment, the relationship between employer and employee, are vanishing, swept by the tides of tomorrow. Some might say that insecurity replaces security and flexibility replaces permanence. The ones who see further can clearly recognise the end of one system and the birth of another, marked by the freedom to work wherever, whenever and however they please. Indeed, at present, 57% of the millennial workforce expect to move jobs within two years, while 40% will move within one year.
How do you ensure your business and your people that you are capable of eliminating risks and ready to ride the waves of opportunity?
Employers and employees watch their relationship shape anew, as their goals, expectations and perspectives develop in an unprecedented speed; keeping up with changes and evolving to more flexible and demanding forms. Employers know that in order to guarantee their business growth, they need to employ people with exceptional skills. People who, on their part, know that they are skilled and bargain their talent and competencies in a time where workforce mobility is on the rise. For example, Generation Z and Millennials care more about housing contributions and a sabbatical compared to Generation X and Baby Boomers. Overall, 26.28% of employees would value flexibility over a pay rise and pick an additional holiday, a sabbatical, or flexible working hours as their most wanted benefit.
The employer of the future will have to do more than just focus on business growth, innovations and staying ahead of the competition. The employers of the future must be energetic, empathetic and engaged; mirroring their employees’ needs, responding to them, fostering the most positive sides of their personality, rewarding them, thus keeping them committed, motivated and productive.
In the dawn of the Industrial Revolution, people argued that by reducing working hours and feeding the workers more, their productivity would increase. They were absolutely right and, in the same spirit, the employer of tomorrow already knows that the changes that have to be made will be in his best interest.
Instead of striving to juggle with the rising challenges, the employer has an ace up his sleeve that allows him to stay focused on the performance, strategy and expansion of his business: outsourcing.
Companies that offer dedicated services lift tons of complicated administrative burdens, relieving HR departments and managing officers, as well as CEO’s, from pains that hold back business growth. Moreover, they provide their clients with a series of admirable benefits that have been proven to increase employee dedication, performance and well-being.
Elements of tomorrow’s workforce can already be outlined just by looking at the behaviour of millennials (born between 1980 and 1996). It can be said, roughly, that millennials shop around for jobs that are best aligned with their needs and life goals. Statistics reveal that:
Tomorrow is already happening, and some of these people will have a desk at the office while others will be working from home or a coffee shop on the other side of the globe. Moreover, benefits such as shopping discounts, healthcare and pension planning will eventually be considered an essential factor for retaining top employees.
Still, they will be somebody’s employees, and that someone will have to focus on orchestrating diverse teams and personalities, overlooking tasks and challenges related to maintaining the team spirit and motivation to their maximum extent.
Trusting the handling of administrative obligations such as payroll, compliance, and employment law assistance was a common practice to untie the employers’ hands and let them focus on expanding their businesses. But this was the past. The delicate handling of a highly skilled workforce in order to ensure their loyalty, satisfaction and motivation that inevitably leads to high performance and unparalleled productivity is the next challenge.
Organisations that manage to combine the conduction of dull administrative tasks with the demanding feat of keeping their clients’ employees happy and triggered will spearhead the future of the market of outsourcing HR consultancy agencies. Keeping them happy means providing them with the bulk of benefits that improve their lives and fulfil their hopes and expectations. So, when part of these hopes and expectations are supported and covered by their broader working environment, their loyalty is unquestioned, their drive becomes unstoppable, and their productivity is unmatched.
Having outsourced the dull administration, along with the support of professional consultants, employers are left undistracted to step into the future. The employer of tomorrow has to bring the entire team into the bigger conversation: “Why we do what we do”. Instilling the team with the values and the vision is a priceless boost. Efficient performance and strategy will depend on employers who have conquered the hearts and minds of their teams before winning the hearts and minds of their clients.
It’s all about the human approach. It’s not a 21st-century invention or shift; it’s just the next step to a chain of changes revolving around employment. It started with the abolition of slavery, transformed into better working conditions, and is now moulding to new forms that take every employee’s talents and life scope into consideration, doing the best for them and, subsequently, getting the best out of them.
The company of the future leaves the traditional hierarchy behind and is organised more like a social network. A small, efficient core of its own employees, supported by external associates, will be the shape of success.
Employees of the future are individuals who expect their talents and skills to be rewarded, recognised and cultivated. They will not sacrifice their personal happiness for their career. Instead, they view the harmonical interweaving of both factors as the optimum scenario.
The employer of the future will be a figure drawn from sagas, a warrior-poet, or better, a communications expert with highly developed social skills – a visionary. The Future of Employment will not be built by machines. It is already being shaped by humans who think as humans, act as humans and care for humans.