Centralus’s Year In Review

December 21, 2020
2020 presented unique challenges. To help businesses navigate these times, Centralus played a pivotal role in providing both benefits programs to enhance employee engagement and specialist payroll support through the furlough process. As the end of the year approaches, we want to reflect on our corporate performance which prioritised an immediate response focused on strategies to build business resilience and help employees during one of the most stressful times of their careers.

Early on in the pandemic, we recognised the importance of remaining as informative as possible and working closely with our customers to understand their needs. David Callaghan, CEO of Centralus, asserts that “Our clear business strategy and efficient implementation from the outset put people’s minds at ease about the future.” The dedicated COVID-19 portal we launched in April provides up-to-date information and answers to commonly asked questions regarding the outbreak, along with vital benefits and services for key workers, employees, and their families. Importantly, the portal includes advice for a wide range of Coronavirus-related employment topics such as employment rights, best practices/policies, and resolving workplace conflicts.

In 2020, we experienced the shift towards working from home. As well as sharing valuable tips on working remotely on our portal, we introduced a new online training tool for personal and professional development. Employees want jobs where they can learn new skills to further their careers. With access to over 45 courses, employees have benefited from our self-paced online learning, designed to fit around their availability and give them the opportunities they seek to learn, grow, and advance.

Protecting the wellbeing of employees has remained a number one priority. Our monthly discounts and deals integrate into employees’ daily lives to help them save money week in, week out, from everyday essentials to recreational retail purchases, thereby reducing financial stress. Additionally, we provide wellbeing resources proven to increase healthy behaviour from online health assessments to nutritional advice. We’ve received positive client feedback regarding the impact of these offerings, with Jonathon Biddle, Operations Director at Umbrella.co.uk, commenting that “Contractors love that they have access to all these amazing lifestyle benefits through the portal, especially in times of need like this.”

COVID-19 also increased the importance of our mental health offerings. Centralus’s confidential counselling helpline was an essential support service for employees’ emotional resilience. Tellingly, during the first few months of the pandemic, we recorded a 200% increase in usage of this support line service. Our effective solution for medical support was welcomed through virtual health-care benefits, allowing employees to communicate with a GP online, at any time.

This year, our team of industry experts worked alongside business owners and directors to evaluate their unique circumstances and operational requirements, providing essential payroll support to manage the changing terms and conditions of the furlough process.

Our specialists offered a full-circle approach, handling all administration and providing weekly updates on the furlough scheme. Importantly, they provided a wealth of knowledge on the best practices required to keep businesses compliant. These valuable payroll management services freed up time for executives to focus on day-to-day strategy and operations.

The businesses Centralus works with have emerged with renewed ambition and a clearer focus that will serve them far beyond the initial period of recovery into greater success. We understood the actions needed to best support and engage their employees during this phase, alongside managing the operational changes required to comply with new regulations. David Callaghan believes that “This year, Centralus took the opportunity to re-evaluate what we’ve been providing. Heading into 2021, we will remain flexible in responding to rapidly changing circumstances while continuing to provide the benefits and digital tools to drive employee engagement and enhance the experience of both the employers and the employees.”

Centralus’s employee benefits and business support have already proven their worth during these challenging times. Even under these circumstances, we can offer you a full employment package to create more tailored responses to workplace challenges. Would you like to see our Benefits Platform in action?

Protecting the wellbeing of employees has remained a number one priority. Our monthly discounts and deals integrate into employees’ daily lives to help them save money week in, week out, from everyday essentials to recreational retail purchases, thereby reducing financial stress. Additionally, we provide wellbeing resources proven to increase healthy behaviour from online health assessments to nutritional advice. We’ve received positive client feedback regarding the impact of these offerings, with Jonathon Biddle, Operations Director at Umbrella.co.uk, commenting that “Contractors love that they have access to all these amazing lifestyle benefits through the portal, especially in times of need like this.”

COVID-19 also increased the importance of our mental health offerings. Centralus’s confidential counselling helpline was an essential support service for employees’ emotional resilience. Tellingly, during the first few months of the pandemic, we recorded a 200% increase in usage of this support line service. Our effective solution for medical support was welcomed through virtual health-care benefits, allowing employees to communicate with a GP online, at any time.

This year, our team of industry experts worked alongside business owners and directors to evaluate their unique circumstances and operational requirements, providing essential payroll support to manage the changing terms and conditions of the furlough process. Our specialists offered a full-circle approach, handling all administration and providing weekly updates on the furlough scheme. Importantly, they provided a wealth of knowledge on the best practices required to keep businesses compliant. These valuable payroll management services freed up time for executives to focus on day-to-day strategy and operations.

The businesses Centralus works with have emerged with renewed ambition and a clearer focus that will serve them far beyond the initial period of recovery into greater success. We understood the actions needed to best support and engage their employees during this phase, alongside managing the operational changes required to comply with new regulations. David Callaghan believes that “This year, Centralus took the opportunity to re-evaluate what we’ve been providing. Heading into 2021, we will remain flexible in responding to rapidly changing circumstances while continuing to provide the benefits and digital tools to drive employee engagement and enhance the experience of both the employers and the employees.”

Centralus’s employee benefits and business support have already proven their worth during these challenging times. Even under these circumstances, we can offer you a full employment package to create more tailored responses to workplace challenges. Would you like to see our Benefits Platform in action?

https://www.centralus.co.uk/wp-content/uploads/2020/12/mobilephones.jpg

Contact us and book a complimentary demonstration to view our services and benefits that keep employees happy and give them the tools they need in order to be their best professional selves.

Contact us and book a complimentary demonstration to view our services and benefits that keep employees happy and give them the tools they need in order to be their best professional selves.

Where to find us
https://www.centralus.co.uk/wp-content/uploads/2020/04/img-footer-map1.png
Head Office: Oak House Reeds Crescent, Watford WD24 4QP
Registered Office: Wynyard Park House, Wynyard Avenue, Wynyard, TS22 5TB
Get in touch

© 2021 Centralus Corporation Limited. All Rights Reserved. Centralus is the trading name of Centralus Corporation Limited, a company registered in England & Wales

with company registration number 09560385 and registered office address at Wynyard Park House, Wynyard Avenue, Wynyard, TS22 5TB.

Where to find us
https://www.centralus.co.uk/wp-content/uploads/2020/04/img-footer-map1.png
Head Office: Oak House Reeds Crescent, Watford WD24 4QP
Registered Office: Wynyard Park House, Wynyard Avenue, Wynyard, TS22 5TB

© 2021 Centralus Corporation Limited. All Rights Reserved. Centralus is the trading name of Centralus Corporation Limited, a company registered in England & Wales with company registration number 09560385 and registered office address at Wynyard Park House, Wynyard Avenue, Wynyard, TS22 5TB.

Contact us
Where to find us
https://www.centralus.co.uk/wp-content/uploads/2020/04/img-footer-map1.png
Head Office: Oak House Reeds Crescent, Watford WD24 4QP
Registered Office: Wynyard Park House, Wynyard Avenue, Wynyard, TS22 5TB
Get in touch

© 2021 Centralus Corporation Limited. All Rights Reserved. Centralus is the trading name of Centralus Corporation Limited, a company registered in England & Wales with company registration number 09560385 and registered office address at Wynyard Park House, Wynyard Avenue, Wynyard, TS22 5TB.